📣 Two Reasons and Fixes to Login Problems
Get error message like "Email address already linked to Fortmatic wallet XXXXXX".
This means the email you are using does not match your login email.
A. If you changed your email in Morpher app:
- You need to also go to Fortmatic
- Click Wallet, login with your old Morpher email and password.
- Click Edit Email
B. Make sure you are logging in with the same email you registered with.
If you exported your private key, we cannot recover your account. If you saved your private key, you can follow the 6 simple steps here to recover: https://community.morpher.com/d/524-fortmatic-wallet-exported/3