Fortmatic wallet exported

QuangNguyen

I have exported the private key and can not login anymore. Can you help me recover my morpher account?

denis

MgPMT QuangNguyen Please follow the 6 steps here: https://community.morpher.com/d/407-exported-private-key-cant-login/12. Copied below for reference.

How to Import Private Key into Metamask and Continue Using Morpher

Get Metamask and create a Metamask account.
Once you have created a Metamask account, click the Menu button and select 'Import Wallet'.
Select JSON from the dropdown, upload the private key file you got from Fortmatic.
Once this is complete, you will be able to continue to use your same wallet on Morpher.
If you are logged into Morpher, first log out. Click "Select Different Wallet' on the Login page and choose Metamask.
If you still have trouble contact support@morpher.com, that's the right place to get this resolved.

MgPMT

I exported my account with my fault it's generate new address,can I import back my old address?
Now I can't login to morpher.

Sheyla-mayta

denis no puedo hacerlo , ayudaaaa

UtkarshPatel

I have click open crypto wallet and then i change and they give one file (fortmatic_keystore) and afte this process i can't login my morpher account so help me admin

Gokhan1977

I haven't earned anything from the morpher airdrop. it wants to pay continually. I paid $ 6 I didn't earn anything.

Enno

already imported formatic to metamsk, still can't log in, it's very stupid to make it annoying my eth is on morpher but i was blocked from entering the max user limit,

josebogado

A mi me pasa la misma cosa, no puedo ingresar a mi cuenta de Morpher y en soporte jamas responde,
abajo esta el mensaje que lanza el sistema despues de ingresar el correo y la contraseña..

The e-mail address jxxxxxxxxxxxx@hotmail.com is already linked to fortmatic wallet 0xba2e4f6cdbf621630931e209eba0427c13b99ffe. Please log in using this wallet

JahirulIslam

i can't login to my trade.morpher.com i have tried to export my fortmatic key but key was not exported . now wallet address change from my fortmatic account.

cryptonian

JahirulIslam Exporting your private key has caused Fortmatic to create a new wallet with a new private key and since this new wallet no longer matches the one you used to redeem the Airdrop, you can no longer log in to your trading account.

These are the corresponding sections of the Fortmatic User Terms of Service:

Please note, if you choose to export your private key to your Wallet, you will be unable to use that Wallet in connection with Fortmatic’s Services and you will not be able to access that Wallet using an account created with Fortmatic.

If you would like to stop using the Services and export the contents of your Wallet, you may choose to export a copy of your private key from your account. Upon electing to export your private key, Fortmatic will generate a downloadable file of your private key encrypted with a password of your choosing (the “Private Key File”). Once Fortmatic has provided you access to your Private Key File:

You will no longer have access to the Virtual Currency of the exported Wallet or private key through Fortmatic.

You will not be able to re-import your Private Key File to your Fortmatic account.

A new Wallet or new private key will be generated for your Fortmatic account, so you may still use your Fortmatic account if you would like to use the Services again.

As it seems that you have successfully exported your private key, the only chance to recover your original wallet is to find the exported Private Key File (a JSON file) and import it into Metamask.

A step-by-step guide can be found here: How to Import Private Key into Metamask and Continue Using Morpher