While i was Collecting my tokens, The Error Popping Like this - "The withdrawal amount is greater than the tokens burned. Please contact support if this problem persists." Please Solve it as Soon as Possible 😃
GamingGod DId you manage to collect your tokens?
denis I Transfered my MPH Tokens from Morpher Mainchain to Ethereum Mainchain After that i tried to Collect tokens but the message/error is popping up Like this : The withdrawal amount is greater than the tokens burned. Please contact support if this problem persists.
GamingGod Ok sorry about that! We are looking into it. Can you share your Morpher username so we can look up your account to debug this?
denis Yeah Sure, Here is my Username - dipak95 also Thanks for your Quick Responses
what's going on eth took and didn't send tokens, please check id: systematycznezarabianie
denis
denis could you debug my account please. practicalnorris64
Same issue
denis I am stuck in the last withdrawal step as well. Nothing happens when clicking the 'collect' button and then an error message pops up. My nick is flexolo
Flexolo TensoriIn SystematyczneZarabianie GamingGod Thanks everyone for letting me know, I'm going to investigate with the dev team and let you all know. Will have answers and fixes probably late on Monday or Tuesday.
Flexolo I have the same situation.
@Flexolo @TensoriIn @SystematyczneZarabianie @GamingGod
Hey everyone, our awesome devs have a pushed a fix that should've sorted all of you out. 👩💻💪 Please let me know if you encounter any other problems.
denis good news thanks
denis great thanks. It still says I have 0 mph at point of transfer, is this correct?
denis Thank you! We will try to make it one more time. Also I was sent two technical error reports some days ago by email. But there is no answer till no. One is about the trading BTC on the platform making several trades in one crypto. And another - tokens withdraw last step.
michaelshapkin Ok thanks for letting us know, we're a bit swamped with requests right now but will try to get to it soon!
